Terms & Conditions

Last updated 31 August 2021.

These terms and conditions apply to all use and transactions carried out on referenceaudio.co.uk. Please read them carefully before you use the referenceaudio.co.uk site. We recommend that you print out a copy of these terms and conditions and keep them for your future reference. By using the referenceaudio.co.uk site you agree to be bound by these terms and conditions. If you do not agree with these terms and conditions, then please do not use the referenceaudio.co.uk site. In the following terms and conditions, the use of “our”, “us” and “we” means Reference Audio Ltd. These terms and conditions do not affect your statutory rights.

1. Your account

It is your responsibility to keep your password and account name details secret. Please do not disclose them to anyone else, and ensure you take all reasonable precautions to prevent it becoming known to anyone else. You agree to accept responsibility for any use of this site and any transactions that occur using your account name and password. If you become aware of, or suspect, any unauthorised use of your account you must inform us immediately by contacting security@referenceaudio.co.uk. If you know or suspect that your password has become known to anyone else, then please change it immediately and also inform us at security@referenceaudio.co.uk.

2. Contract for purchase of goods

You will be able to check or modify your order at any time up to the point when you press the submit order button. You will then receive an email from us detailing the products you have purchased and providing you with an order reference number. This email is confirmation of your offer to purchase a product or products from us; it does not constitute an acceptance by us to fulfil that order.

Completion of payment does not constitute an acceptance by us to fulfil that order.

We will send you a second email when we have dispatched the order to you. The sending of the email will signify that we have accepted your offer and complete the creation of a legally binding contract between yourself and Reference Audio Ltd. Any products which are part of this order but are not included in the second email will not form part of this contract. We will send a separate dispatch email confirming a new contract for any further products we send out as part of the order.

We retain the right to refuse all or part of an order for any reason up to the point at which the contract is made between us. If this is the case, we will inform you of the decision via email.

3. Delivery

By using this site, you agree to be bound by our delivery policy which can be found here

4. Refunds

By using this site, you agree to be bound by our refund policy which can be found here

5. Availability of referenceaudio.co.uk

We will do our very best to ensure that this website is available, and you are able to complete transactions without errors. However, as with all internet services, this is not always possible. If you do notice an error, then please email our technical department at webmaster@referenceaudio.co.uk. The service provided by referenceaudio.co.uk does not include providing the computer or any other equipment required to access the referenceaudio.co.uk site. We are not liable for any of the costs you may incur associated with your use of the referenceaudio.co.uk site and any transactions made with Reference Audio Ltd. We may at times have to restrict access to the referenceaudio.co.uk site, or part of it, to allow for necessary upgrades and maintenance. We reserve the right to restrict access to the referenceaudio.co.uk site, and to refuse or cancel orders at our discretion. Should we do so, we will fully refund you.

6. Trademarks and copyright

All the material and content on the referenceaudio.co.uk website, including, but not limited to the logo, html scripts, images, buttons, and all other intellectual property are trademarks or trade dress of Reference Audio Ltd. Reference Audio Ltd retains the copyright to all of the material and content on the referenceaudio.co.uk site, except as detailed below. The copying in anyway, be it directly or indirectly, of the content and material of the referenceaudio.co.uk, is prohibited, unless for personal, non-commercial use, without the express permission of reference Audio Ltd. The law of copyright and its related rights can be found in the copyright sections of the Copyright Designs and Patents Act 1988 (as amended). The trademarks and copyright of any material or content on this site that is not the property of referenceaudio.co.uk, remain the property of their respective owners.

7. Links

We may provide links on the referenceaudio.co.uk site that direct to other third-party websites. By linking to these sites, we are not guaranteeing them or make any judgement on the quality of their site. We are not responsible or liable for the content of these third-party sites, and your use of their products or services. You agree to be bound by the terms and conditions of any third-party sites which you access from the referenceaudio.co.uk site.

8. Privacy

By using this site, you agree to be bound by our privacy policy which can be found here

9. Limitation of liability

We will not be liable in any way, to the fullest extent permitted by law, in connection with these terms and conditions for any:

9.1 Economic losses (including without limitation business costs, loss of actual or anticipated profit or revenue)

9.2 Loss of goodwill

9.3 Indirect or special losses

9.4 Loss of opportunity

9.5 Loss or damage to or corruption of data

9.6 Loss of reputation

that result from the use of this website, any orders made via this website, or any matter related to these terms and conditions. As with all aspects of our business, we are always reasonable, and if you have any concerns, please do contact our customer services department. This clause does not exclude or limit our liability for death or personal injury that results from the gross misconduct of Reference Audio Ltd or any of our employees when acting in a capacity for Reference Audio Ltd.

10. Jurisdiction

This agreement is governed by English law. As such you agree that should any dispute arise in any way connected to these terms of use that you shall submit the resolution of the dispute to the jurisdiction of the English Courts. We provide no guarantees or warranties that the referenceaudio.co.uk website and its material and content comply with any other laws than those of England.

11. General

11.1 You may not transfer any of your rights and responsibilities under these terms and conditions to another person.

11.2 All information and material on this site belong to referenceaudio.co.uk, which will not be responsible for any errors or omissions on the site. We make no warranties, whether express or implied in relation to the accuracy of the material and content of this site. Reference Audio Ltd or any of its employees will under no circumstances be responsible or liable for any consequences of the use of this information. You use this site at your own risk, subject to our rights and responsibilities under this agreement.

11.3 If an event occurs which is beyond our reasonable control and results in a breach of our obligations under these terms and conditions, then we cannot be held responsible.

11.4 We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

12. Prices

All prices quoted are in United Kingdom pounds sterling and are inclusive of VAT. Changes to these terms and conditions may be made by Reference Audio Ltd at any time. They will take effect immediately from the time they are posted. Please ensure that you read the terms and conditions each time prior to placing an order, so that you are aware of the latest ones. We will also email all registered users to notify them of any changes in the terms and conditions. By continuing to use the referenceaudio.co.uk site you are indicating your agreement to be bound by the new terms and conditions.

The referenceaudio.co.uk website is owned and operated by Reference Audio Ltd a company registered in England and Wales. The registered office of Reference Audio Ltd ADD ADDRESS HERE.

Company registration number: 13364693

VAT registration number: 388 3925 41